Support
Need help with 5k — 5000 English Words? We're happy to help. Email us and we'll get back to you, usually within 1–2 business days.
Contact us at baursaqdev@gmail.com.
When you write, it helps to include your device (iPhone/Android), the app version (Profile → About the app), and a short description of the problem.
Common questions
How do I restore my purchase?
Open Profile → Restore purchases. This recovers an active subscription bought with the same App Store or Google Play account.
How do I manage or cancel my subscription?
Subscriptions are billed by Apple or Google. Manage or cancel any time in your App Store account (Settings → your name → Subscriptions) or Google Play (Play Store → Subscriptions).
How do I reset my progress or delete my account?
Go to Profile → Reset progress to erase your learned words and streak, or Profile → Delete account to permanently remove your account and synced data.
Which languages does 5k support?
5k teaches English vocabulary, with the interface and word translations available in many languages so you can learn in your native language.
Still stuck? Just email baursaqdev@gmail.com — we read every message.